Privacy Policy
Your privacy matters to us. This policy explains how umbraveliota collects, uses, and protects your personal information in accordance with Australian privacy laws.
Information We Collect
At umbraveliota, we collect information that helps us provide better educational services and improve your learning experience. The types of information we gather fall into several categories, each serving specific purposes in delivering our finance education programs.
Personal Identification Information
When you register for our courses or contact us for information, we collect basic details like your name, email address, phone number, and postal address. We also gather professional information such as your current job title, industry experience, and educational background to tailor our programs to your needs.
Technical Information
Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve website performance and ensure compatibility across different devices.
Learning Analytics
During your participation in our programs, we track progress metrics, assignment submissions, discussion forum activities, and assessment results. This data helps us understand how students engage with our content and where we might need to provide additional support.
How We Use Your Information
Your information serves multiple purposes that directly benefit your educational experience and help us maintain high-quality service standards. We're committed to using your data responsibly and only for legitimate business purposes.
| Data Type | Primary Use | Retention Period |
|---|---|---|
| Contact Information | Course enrollment, communication, support | 5 years after last contact |
| Learning Progress | Personalized learning paths, certificates | 7 years for qualification records |
| Technical Data | Website optimization, security | 2 years from collection |
| Payment Information | Transaction processing, billing | 7 years as required by Australian tax law |
We process your personal information under several legal bases including consent, contract fulfillment, legitimate interests, and compliance with legal obligations. For marketing communications, we always seek your explicit consent and provide easy opt-out options.
Data Sharing and Third Parties
umbraveliota works with carefully selected partners to deliver comprehensive educational services. We maintain strict agreements with all third parties to ensure your information receives the same level of protection we provide directly.
Important: We never sell your personal information to third parties. Any data sharing occurs only to support your educational journey or fulfill legal requirements.
- Educational technology platforms that host our learning management system
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud storage providers for secure data backup
- Analytics services to improve website performance
- Government agencies when required by Australian law
Your Privacy Rights
Under Australian privacy legislation, including the Privacy Act 1988, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Inaccuracies
Ask us to update or correct any incorrect or outdated information in your records at no charge.
Delete Information
Request deletion of your personal data, subject to legal requirements for record keeping.
Restrict Processing
Limit how we use your information while we investigate any concerns you've raised.
Data Portability
Receive your information in a structured format to transfer to another service provider.
Withdraw Consent
Opt out of marketing communications or withdraw consent for specific data processing activities.
Data Security Measures
Protecting your information is fundamental to everything we do at umbraveliota. We implement multiple layers of security controls that meet industry standards and Australian regulatory requirements. Our approach combines technical safeguards with strict operational procedures.
Technical Safeguards
All data transmission occurs over encrypted connections using TLS 1.3 protocol. We store information in secure data centers with 24/7 monitoring, automated backup systems, and restricted physical access. Our servers undergo regular security updates and vulnerability assessments.
Access Controls
Staff members can only access information necessary for their specific roles. We maintain detailed logs of all data access and require multi-factor authentication for sensitive systems. Regular access reviews ensure permissions remain appropriate.
Incident Response
Should a data breach occur, we have established procedures to contain the incident, assess impact, and notify affected individuals within 72 hours as required by law. We work with cybersecurity experts to investigate and prevent future incidents.
International Data Transfers
While umbraveliota primarily operates within Australia, some of our trusted service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards protect your data according to Australian privacy standards.
Countries where your data might be processed include the United States (for cloud hosting services), Singapore (for customer support systems), and European Union member states (for analytics platforms). All international transfers comply with Australian Privacy Principles through standard contractual clauses or adequacy decisions.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We categorize our cookies into essential, performance, functionality, and targeting types, giving you control over non-essential cookie preferences.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like security, network management, and accessibility. You cannot opt out of essential cookies.
Analytics Cookies
We use Google Analytics and similar tools to understand how visitors interact with our website. This helps us improve content and navigation. These cookies collect anonymous usage statistics.
You can manage cookie preferences through your browser settings or our cookie preference center, accessible from any page footer. Most browsers allow you to refuse or delete cookies, though this might affect website functionality.
Children's Privacy
umbraveliota's educational programs are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we discover we've inadvertently collected information from a minor, we'll delete it promptly and implement additional verification measures.
Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We take special care to protect young people's privacy and comply with all applicable laws regarding minors' data protection.
Policy Changes
We review and update this privacy policy annually or whenever significant changes occur in our data practices or legal requirements. Material changes will be communicated through email notifications to registered users and prominent website notices.
When updates occur, we'll highlight key changes and provide a summary of what's different. You'll have 30 days to review changes before they take effect, giving you time to contact us with questions or concerns.
Previous versions of our privacy policy are archived and available upon request. This helps maintain transparency about how our privacy practices have evolved over time.
Privacy Questions or Concerns?
Our privacy team is available to help with any questions about your personal information or this policy.
Email: privacy@umbraveliota.com
Phone: +61 8 9247 9247
Mail: Privacy Officer
umbraveliota
34 Bedale St, Perth WA 6059, Australia
We respond to privacy inquiries within 5 business days and aim to resolve concerns within 30 days.